1. Best Practices: Motivating Employees: Bringing Out the Best in Your People

Author(s): Barry Silverstein

Publisher: Harper Collins

Year: 2009

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2. Bringing Out the Best in People: How to Apply the Astonishing Power of Positive Reinforcement

Author(s): Aubrey C. Daniels

Publisher: McGraw-Hill

Year: 1994

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3. Crucial Conversations: Tools for Talking When Stakes Are High

Author(s): Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Publisher: McGraw-Hill

Year: 2011

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4. The Definitive Book of Body Language

Author(s): Barbara Pease, Allan Pease

Publisher: Bantam

Year: 2006

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5. Building a Story Brand: Clarify Your Message So Customers Will Listen

Author(s): Donald Miller

Publisher: Harper Collins Leadership

Year: 2017

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6. How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships

Author(s): Leil Lowndes

Publisher: McGraw-Hill

Year: 2003

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7. How to Win Friends and Influence People in the Digital Age

Author(s): Dale Carnegie &; Associates

Publisher: Simon & Schuster

Year: 2011

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8. Never Split the Difference: Negotiating As If Your Life Depended On it

Author(s): ChrisVoss

Publisher: HarperBusiness

Year: 2016

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9. Organizational behavior, 17th Edition

Author(s): Stephen P. Robbins, Timothy A. Judge

Publisher: Pearson

Year: 2017

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